Operator roles

An operator can play one of these roles:

  • Operator is a user who can:
    • Receive chats.
    • See other operators' chats.
    • See the list of other operators.
    • View reports.
  • Administrator is a user who can:
    • Do everything an "Operator" can.
    • Customize the chat widget appearance.
    • Set up "Auto-Invitations."
    • Add other operators.
    • Changes chat distribution settings.

A user who first registered a Chaport account automatically becomes an "Administrator" and "Account Owner." This operator can't be deleted, and his/her role always remains the same. The account owner can choose a pricing plan and pay for the account.

To learn more, read the article Administrator receiving no chats.

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