Chaport is a modern live chat for websites that enables you to communicate with website visitors, answer their questions faster and, as a result, increase sales.
From this article, you will learn how to start using Chaport.
We will cover the following topics:
To start using Chaport, you need to create an account:
Go to the registration page.
Provide your email address, enter your password and click on
A welcome page will open. Click on
Enter your name and upload a photo (you can do it later if you like).
You will receive an email to the provided email address (this might take up to 10 minutes after registration). Open this email and follow the
Activate Account link to complete the registration process.
You can skip this step and return to it later. The installation code is available in Settings → Installation Code.
To learn more, read the article Install Chaport on a website.
To customize the appearance of the chat widget, go to Settings → Appearance. You can customize the color of the widget, its background, position, team name, greeting text and other options to make the widget perfectly match your website design.
To learn more, read the article Customizing the chat widget appearance.
If you want your colleagues to help you receive chats, you need to add them to your account. To do this, go to the Operators section. Then click on the
+ icon to go to a page for adding an operator.
Auto-invitations are automatic messages sent to site visitors on behalf of an operator based on specified rules. Their main goal is to attract visitors' attention and increase the number of incoming chats.
By default, after registering an account, an auto-invitation with a standard greeting text is created:
To change the message text, as well as the rules on which this message is sent, go to Settings → Auto-Invitations and click on the
i icon on the right of the auto-invitation.
Be sure to share the link with your colleagues, so that all your team members could benefit from using the apps.